Linte as the force that changed Chiesi’s status quo

Not having a tool that puts technology to work for us would mean, today, losing time on non-strategic problems that add no value to the company.

Fernando Iazzetta likes to swim against the current. With solid experience in the pharmaceutical sector (“a pharma kid”, as he defines himself), he has worked at large companies such as AstraZeneca, went back to private practice bringing along some industry clients, and also had experience at a California startup and at a publicly listed company in New York. “I have a business bias, I always liked being close to the core activity, not only to the supporting one”, he says.

At Chiesi for almost 4 years, an Italian multinational with more than 80 years of history, Fernando now leads the Compliance, Regulatory and Corporate Affairs areas, in addition to his position as Legal Director.

Challenges of the area

One of the great challenges Fernando and his team have faced in this period is long-term planning, taking into account factors such as litigation, patent protection and other questions typical of the company’s industry.

We like to rack our brains thinking through the paths: if something goes wrong, how do we move on, how do we set aside a large contingency and so on. We have a profile of working in multidisciplinary teams, so we bring in the accounting and controllership team to help us build a complete plan.

Facing that scenario, Fernando had been looking for technology alternatives, and that is when the paths of Chiesi and Linte crossed.

The start of the Chiesi and Linte journey

Fernando says that shortly before the pandemic began he had challenged his team to offer the best possible experience to their clients, in this case the other areas of Chiesi. During a visit to Cubo Itaú, he got to know Linte. “We saw it was a platform that made a lot of sense for us at that moment, and little by little that stitching worked out”, he recalls.

Adopting Linte matched the big goal of the area Fernando manages, which is continuous improvement: “the old system brought a lot of internal problems, of execution. When there was a failure, the tool was not always available to the clients again the next day”, he reports.

The advantages already seen from using Linte

Now, however, the scenario has changed. Fernando highlights the reduction in bureaucracy when customizing certain features according to how the company uses them, and how easy it became for internal clients to clear up questions with the legal area:

Today we have an advisory channel inside the Linte platform where people find a range of ready questions and answers, so we already have a solution to the problem and we optimize everyone’s time.

On that basis, Fernando’s team is able to build a very valuable database, already thinking about the long term and the legacy he will leave for the company. “My main mission is to take the bureaucracy out of legal and to be seen more and more as a link of trust, clarity of information and speed”, he sums up.

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