Privacy

Linte Privacy Policy

See how we protect your data and respect your privacy.

Last updated: April 1, 2025

This is a translation of the Linte Privacy Policy, originally written in Portuguese. In the event of any discrepancy, the Portuguese version prevails. Read the original.

1. Our role in your privacy

If you are a Linte customer, or just visit our site, this policy applies to you.

Our responsibilities

If you are a registered Linte customer or a visitor to our site, we act as the data controller of personal data. This means we determine how and why your data is processed.

Your responsibilities

  • Read this Privacy Policy;
  • If you are our customer, also check the contract between us: it may contain more details about how we collect and process your data.
  • If you provide us with personal information about other people, or if other people provide us with your information, we will use that information only for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.

2. When and how we collect data

If you are just a visitor to our site, know that we do not collect any personal data before you request to speak with one of our specialists. We use the privacy analytics tool Hotjar to measure the site in a completely anonymous way.

From the moment you request to speak with one of our specialists, we begin collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.

See when and how we do this:

Data you provideData we collectAction
You request to speak with one of our specialists
We call you
You use Linte
You receive emails from us
You talk to us through customer support
You agree to receive marketing messages

3. Types of data we collect

Contact details Your name, email address, role at your company, etc.

Metadata from your code repositories The name of your code repositories/projects, APIs and databases, URLs to GitHub/GitLab files, last commit data, etc.

Metadata from your teams Your data sources and destinations, data types, business processes, hosting location, security measures, etc.

Data that identifies you Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you may be located, operating system and version, etc.

Data about how you use Linte Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.

4. How and why we use your data

Data protection law means we can only use your data for certain reasons and when we have a legal basis to do so. Here are the reasons why we process your data:

To keep Linte running Login and authentication. Legal basis: Legitimate interests

To improve Linte Product analytics, heat mapping on our site, testing features and session replay. Legal basis: Legitimate interests

Customer support We notify you of any changes to our service, resolving issues through live chat, phone or email support, including any bug fixes. Legal basis: Legitimate interests

Marketing purposes (with your consent) Sending emails and messages about new features, products and services and content. Legal basis: Legitimate interests

5. Your privacy choices and rights

YOUR CHOICES

You can choose not to give us personal data If you make this choice, you can continue using the website and browsing its pages, but we will not be able to process transactions without personal data.

You can disable cookies in your browser by changing your settings You can block cookies by activating a setting in your browser that allows you to refuse cookies. You can also delete cookies through your browser settings. If you disable cookies, you can continue to use Linte, but some services will not work efficiently.

You can ask us not to use your data for marketing We will inform you (before collecting your data) if we intend to use your data for marketing and whether third parties are involved. You can unsubscribe from marketing communications by sending an email to help@linte.com.

YOUR RIGHTS

You can exercise your rights by sending us an email at help@linte.com.

You have the right to access the information we hold about you This includes the right to ask us for additional information about:

  • The categories of data we are processing.
  • The purposes of the data processing.
  • The categories of third parties to whom the data may be disclosed.
  • How long the data will be stored (or the criteria used to determine that period).
  • Your other rights regarding the use of your data.

We will provide you with the information within one month of your request, unless this adversely affects the rights and freedoms of third parties (for example, another person's confidentiality or intellectual property rights). We will let you know if we cannot meet your request for this reason.

You have the right to have us correct any inaccurate personal data about you

You can object to the use of your data to profile you or make automated decisions about you. We may use your data to determine whether we should inform you about information that may be relevant to you (for example, personalizing emails to you based on your behavior). Otherwise, the only circumstances in which we will do this will be to provide the Linte service to you.

You have the right to port your data to another service We will provide a copy of your data in CSV or JSON so you can give it to another service. If you ask us and it is technically possible, we will transfer the data directly to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.

You have the right to be "forgotten" by us You can do this by requesting that we delete any personal data we hold about you, if it is no longer necessary for us to keep the data for the purposes of using Linte.

You have the right to make a complaint about the use of your data Let us know first, so we have the chance to address your concerns.

6. How secure is the data we collect?

We have physical, electronic and managerial procedures to safeguard and protect the information we collect.

And remember:

  • You provide personal data at your own risk: unfortunately, no data transmission is 100% secure.
  • You are responsible for your username and password: keep them secret and safe!
  • If you believe your privacy has been breached, contact us immediately at help@linte.com.

7. Where do we store the data?

The personal data we collect is stored mainly on our Amazon Web Services and Google Cloud Platform servers in the USA. As we are a remote company, we process data in the countries where we live (including: Brazil).

By submitting your personal data, you agree to this transfer, storage or processing by us. If we transfer or store your information outside the USA or Brazil in this way, we will take steps to ensure that your privacy rights continue to be protected as described in this Privacy Policy.

8. How long do we store your data?

We will archive and stop actively using any personally identifiable information about you within 6 months from the last time you used Linte. We will delete your personal data from our archives within 6 years from the last time you used Linte or as agreed with you in a separate contract.

9. Third parties that process your data

Technology companies often use third parties to help them host their applications, communicate with customers, power their emails, etc. We partner with third parties that we believe are the best in their field at what they do.

When we do this, it is sometimes necessary for us to share your data with them so that these services work well. Your data is shared only when strictly necessary and in accordance with the safeguards and good practices detailed in this Privacy Policy. When personal data is transferred to third parties in the United States, we take steps to ensure that we agree to standard contractual clauses with them. We continuously monitor this transfer mechanism. Any data transfers to the USA are encrypted and generally consist of non-sensitive personal data.

Cookies

We do not use cookies on visitors. We use Hotjar to measure our site in a completely anonymous way. When you interact with Linte as a user, we (and these third parties) issue cookies, unless you adjust your browser settings to refuse them. These may be 'session' cookies, which means they delete themselves automatically when you leave Linte, or 'persistent' cookies which do not delete themselves and help us recognize you when you return, so we can provide a personalized service.

How can I block cookies? You can block cookies by activating a setting in your browser that allows you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject or block cookies (including essential cookies), some parts of our site will not work fully. In some cases, our site may not be accessible. Please note that when third parties use cookies, we have no control over how those third parties use those cookies.

10. Making this policy great

This privacy notice was built on an open-source design by Juro adapted for Webflow by Bearer. Get these templates for free: privacy policy template and Webflow template.

Please do not let this be the last time you read this, as we will publish any changes on this page.